![]() ![]() Choose File an A-to-Z Guarantee claim or Report fraud or misuse from the dropdown menu.Search for the transaction that matches the charge in the Activity tab, and then click Details & Support.To file a claim or report fraud or acceptable use policy violation: If you can find the corresponding transaction, but still can't figure out where it originated, you can file a claim or report fraud or acceptable use policy violation. On the Activity tab, find the corresponding order or transaction, and then click Details & Support.Click Sign in on top of the page, and then click Check your Amazon Pay orders. ![]() If you see an Amazon Pay charge on your bank or credit card statement and you’re not sure where the charge came from, review your Amazon Pay orders. ![]() Shopper help > Managing your orders and transactions Unauthorised charges ![]()
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